{"id":1755,"date":"2024-10-31T10:32:07","date_gmt":"2024-10-31T10:32:07","guid":{"rendered":"https:\/\/la-nay.com\/?page_id=1755"},"modified":"2025-02-04T13:06:58","modified_gmt":"2025-02-04T12:06:58","slug":"annulerings-retourbeleid","status":"publish","type":"page","link":"https:\/\/la-nay.com\/en\/annulerings-retourbeleid\/","title":{"rendered":"Annulerings- & Retourbeleid"},"content":{"rendered":"
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ANNULERINGS- & RETOURBELEID<\/b><\/span><\/h3>\n

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CANCELLATION<\/b><\/span><\/h5>\n

<\/b>If you wish to cancel an order, you must do so before it is dispatched. Once an order has been dispatched, cancellations are no longer possible.<\/span><\/span><\/p>\n

DAMAGES AND ISSUES<\/b><\/span><\/h5>\n

<\/b>Check your items immediately upon receiving your order. If you notice any defects, damage, or the wrong item, contact us immediately. We are committed to resolving these issues promptly to ensure your satisfaction.<\/span><\/span><\/p>\n

HASSLE-FREE RETURNS<\/b><\/span><\/h5>\n

<\/b>We offer a 14-day return policy for items you are not completely satisfied with. Items must be unused and in their original packaging. To initiate a return, please contact our Customer Service via support@la-nay.com<\/a><\/span>, and we will guide you through the process.<\/span><\/span><\/p>\n

CONDITIONS FOR RETURNS<\/b><\/span><\/h5>\n

For your safety, each product is sealed. Once the seal is broken, the item cannot be returned or refunded unless it was defective or damaged upon arrival.<\/span><\/p>\n

RETURN COSTS<\/span><\/strong><\/h5>\n

<\/b>Customers are responsible for the return shipping costs unless the return is due to an error on our part (e.g., incorrect or damaged items). We recommend using a trackable shipping service to ensure the safe return of your product.<\/span><\/span><\/p>\n

How to initiate a return:<\/span><\/strong><\/p>\n